What term is used for a situation where a financial matter is awaiting resolution?

The term "pending" is used to describe a situation where a financial matter is awaiting resolution, indicating that an action or decision has not yet been completed. This term emphasizes the status of an issue that is still open and requires further attention or processing.

In the context of Revenue Cycle Management, various claims, payments, or patient accounts may enter a pending status while the organization waits for necessary information, approvals, or actions to move them towards resolution. This is a common scenario in healthcare billing and collections, where claims may be pending due to reasons such as missing documentation, awaiting insurance approval, or the need for additional information from the patient.

The other options, such as "resolved," "complete," and "finalized," imply that an issue has already been addressed or closed, which does not reflect the state of being pending. Understanding these distinctions is crucial for effective revenue cycle management, as knowing which issues are still open versus those that have been resolved helps to prioritize follow-ups and manage cash flow efficiently.